People Operations Manager
Position Summary:
With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.
As the People Operations Manager, you will ensure the People team executes effectively, stays organized, and delivers high-quality work across all programs and day-to-day operations. Reporting to the Director of People & Culture, you’ll manage the flow of work, help the team meet deadlines, remove blockers, and keep things running smoothly. Your focus will be on execution and follow-through.
What You’ll Do
- Oversee daily work across the People team, including recruiting, employee experience, and HR processes
- Keep the team organized, focused, and on track with priorities and timelines
- Review work for consistency, accuracy, and alignment with expectations
- Step in when needed to help with hands-on tasks or urgent items
- Manage team capacity and help resolve blockers quickly
- Handle incoming requests and coordinate with other teams
- Ensure policies are followed and local legal requirements are met
- Support delivery of key programs like onboarding, evaluations, and recognition
- Be a steady point of contact for People-related needs across the company
- Work closely with the Director of People to carry out team plans and priorities
- Take on ad-hoc tasks and projects as needed to support the team and business
What You’ll Bring
- 4+ years of HR or People Ops experience, including 2+ years managing people or processes
- Strong organizational skills and ability to keep teams focused and on track
- Solid experience across recruiting, employee relations, and compliance
- Fluency in English, with strong written and verbal communication skills
- HR certification or global/remote experience is a plus
What we offer:
- Work from anywhere - this is a remote opportunity
- A competitive salary that values you and your unique skill sets
- Career advancement & professional development opportunities to help you reach your full potential
- Flexible work arrangements to support work/life balance
About us:
At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.
Our HostPapa team values diversity and inclusion. We have a friendly company culture built on trust and respect. With the acquisition of several companies into our product portfolio, we’re growing at an incredible rate and have ample opportunities for career growth.
Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!
HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.
HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.
It is anticipated that this position will be performed outside of Ontario.