Junior System Administrator

Remote
Full Time
Server Health
Mid Level

Position Summary:

HostPapa Inc. is one of the fastest-growing web technology companies. We help individuals and small-to-medium-sized businesses deliver their online dreams by hosting and supporting their websites, email, and cloud-based solutions. We aim to remain at the forefront of the web hosting industry by driving innovation and change and putting our customers first in everything we do. 

HostPapa is looking for a proactive, reliable, communicative, and resourceful Junior Systems Administrator to monitor and manage our Linux web hosting infrastructure, assist our Support department as needed and escalate issues appropriately and in a timely manner.

This is a remote position where you will be working in shifts from your home environment.

What you’ll do:

  • Actively monitor and immediately issue mitigation/escalation for our server fleet
  • Troubleshoot, report, and escalate hardware issues
  • Audit the hosting servers in order to improve their performance, uptime, and density
  • Diagnose and handle security and abuse issues on a user account level per our procedures and policies
  • Perform migrations of accounts within our infrastructure
  • Work with IPMI remote management tools to perform file system checks and similar tasks
  • Quickly and successfully diagnose and mitigate typical web hosting problems; examples include mail deliverability, CPU load, Apache outages, and similar technical issues

About you:

  • Minimum 2 years of experience working as a Linux Systems Administrator in a web hosting environment
  • Solid knowledge of CentOS 7 and some or all of the following software: cPanel, CloudLinux, LAMP stack, and Linux system diagnostics tools
  • Knowledge of virtualization systems (preferably KVM) on both the hypervisor and guest VM levels
  • Basic understanding of bash scripting
  • Ability to work independently and proactively with a drive to learn, improve, and advance
  • Excellent communication skills - Fluency in English
  • Own Linux or macOS workstation, regularly updated and secured

Bonus if you have:

  • Experience with Windows and FreeBSD hosting
  • Familiarity with one or more content management systems for example, WordPress, Drupal, and Joomla
  • Experience with Plesk

What we offer:

  • Work from anywhere - this is a remote opportunity
  • A competitive salary that values you and your unique skill sets
  • Career advancement & professional development opportunities to help you reach your full potential
  • Flexible work arrangements to support work/life balance

About us:

At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.

Our HostPapa family values diversity and inclusion. We have a friendly company culture built on trust and respect spanning the entire company. With the acquisition of several companies into our product portfolio within the past year, we’re growing at an incredible rate and have ample opportunities for career growth. 

Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!

HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. 

HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

 

 

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